Delivery

This page describes the delivery conditions for orders placed on the Zevira online store. We work only with established logistics companies and apply transparent delivery rules for customers in the European Union and other regions.

1. Delivery areas

Zevira delivers orders within the European Union, including Spain and other EU member states, subject to the availability of the selected courier service in the destination country.

Delivery options are determined automatically during checkout based on the delivery address provided by the customer.

2. Shipping carriers

Zevira cooperates with well known and reliable logistics companies operating within Europe and internationally.

Commonly used carriers include Correos, Correos Express, DHL, UPS, SEUR, and MRW.

The available carrier and delivery method are displayed to the customer during the checkout process.

3. Delivery methods

Orders may be delivered directly to the recipient’s address by courier.

In some regions, delivery to pickup points or postal offices may be available, depending on the selected carrier.

The exact delivery method depends on the logistics provider and destination.

4. Delivery timeframes

Delivery times depend on the destination country and the selected shipping service.

For most EU destinations, delivery typically takes between 2 and 7 business days from the date of dispatch.

Remote areas or non mainland regions may require additional delivery time.

5. Shipping costs

Shipping costs are calculated automatically during checkout.

The final shipping price depends on the destination, delivery method, and package characteristics.

All shipping costs are shown to the customer before order confirmation.

6. Order dispatch and tracking

After an order is confirmed, the customer receives an email with order and delivery details.

Once the order is handed over to the carrier, a tracking number is provided when available.

Shipment tracking is carried out via the official website of the selected carrier.

7. Responsibility and risk

The risk of loss or damage passes to the customer upon delivery of the goods to the carrier, unless otherwise required by applicable consumer protection laws.

Zevira assists customers in resolving delivery related issues where possible.

Claims related to delays or damages caused by the carrier are handled in accordance with the carrier’s terms and applicable legislation.

8. Customer support

For any questions related to delivery, customers may contact Zevira customer support.

Contact details are available on the website and inquiries are handled in accordance with European Union consumer and data protection regulations.

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Delivery