FAQ — Frequently Asked Questions

Here you can find answers to the most common questions about orders, delivery, payment, and jewelry care. If you need more information, please contact our support team.

How can I place an order?

Choose a product, select the size, add it to the cart, then proceed to checkout and confirm your order.

What payment methods are available?

We accept credit and debit cards, Apple Pay, Google Pay, and digital wallets.

How long does delivery take?

Delivery usually takes 1 to 3 business days within the country and up to 7 days internationally.

Can I return or exchange an item?

Yes, returns and exchanges are possible within 14 days if the item is unused and in original packaging.

Is there a warranty?

All Zevira jewelry comes with a 12-month warranty.

How should I care for my jewelry?

Store items separately, clean with a soft cloth, and avoid contact with chemicals and water.

Zevira FAQ Frequently Asked Questions about Orders and Shipping