Zevira is an independent jewelry brand that operates online and creates handcrafted pieces based on the craft traditions of Spain. We support our clients through every stage, from choosing a piece to receiving their order, regardless of their country of residence.
On this page you can contact us with any questions related to Zevira jewelry, orders, shipping, returns, warranty or cooperation.
We value direct and clear communication and aim to provide precise answers without automated scripts or empty formalities.
Advice on materials, sizes and product details.
Help choosing a piece of jewelry.
Checking the status of an order.
Information about shipping within Europe and internationally.
Questions about returns or warranty.
Clarification of payment methods.
Partnership or collaboration proposals.
Zevira customer support operates from Monday to Friday.
Hours: from 8:00 to 23:00 Central European Time (CET, Madrid).
Requests are handled in the order they are received.
The average response time is up to 24 business hours.
During peak periods, replies may take up to 48 hours.
Zevira works with clients from many countries.
We accept and support orders from the European Union and other regions worldwide.
All communication, ordering and support are handled online.
In some cases we consider individual requests related to sizes, modifications or custom selections.
Each request is evaluated separately based on technical feasibility, timelines and the brand concept.
We do not promise everything and always give an honest answer.
The heart of Zevira is located in Albacete, Spain.
The city has a long tradition of blade making and jewelry craftsmanship.
This is where Zevira’s approach to materials, form and construction is shaped.
The workshop is not a showroom and does not accept visitors. All orders are handled online only.
Zevira was built from the beginning as an online brand.
This allows us to focus on production and product quality.
We do not operate physical retail stores or window displays.
We share new releases, behind the scenes content and visuals on our social channels.
Social media is not an official customer support channel.
Email: [email protected]
Support operates from Monday to Friday.
Hours: 8:00 to 23:00 CET (Madrid).
Calle de la CuchillerÃa, 15, 02001 Albacete, Spain. The workshop does not accept visitors.